Privacy Policy

At ShinySocials (“Company,” “we,” “us,” or “our”), we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the personal information collected on our website. By accessing or using our website, registering for the Website, and providing your personal information, you agree to the terms of this Privacy Policy.

1. Our Services

ShinySocials Services

ShinySocials provides social media management and social care tools accessible via our websites and mobile applications. These tools allow you to manage multiple social media accounts from a single platform.

Social Networks

Any collection or use of personal information by social networks such as Facebook, Instagram, Twitter, LinkedIn, and TikTok is governed by their own privacy policies. ShinySocials is not responsible for these platforms.

Your Privacy Obligations

You are responsible for complying with applicable privacy laws when using our Services, including obtaining any required consents.

Business Purposes

Our Services are intended for business use only and are not designed for children. Users must be at least 18 years old.

2. What Information Do We Collect?

Using Our Services

Account Information

• Name, email address, organization name, address
• Preferences such as language and time zone
• Billing and payment details (for paid services)
• Subscription and transaction information

Content

• Social profile information from connected social networks
• Posts, messages, comments, images, and uploaded media
• Social media metadata such as follower counts

Logs and Usage Data

• IP address, browser type, device information
• Login activity and feature usage
• General location data
• Support communications and feedback

Surveys, Events, and Marketing

• Contact details
• Participation and feedback
• Business-related information

Browsing Our Website

• Website usage data
• Cookies and similar technologies
• Interaction data from forms or chat tools

3. How We Use Your Information

• To provide and secure our Services
• To manage accounts and process payments
• To respond to inquiries and support requests
• To improve our Services and websites
• To communicate service updates and marketing (where permitted)

4. Your Rights

You may access, update, or correct your account information by logging into your account. For additional requests such as data deletion, contact our privacy team: theshinyseekers@gmail.com.

5. Who Has Access to Your Information?

ShinySocials does not sell your data. Access is limited to authorized employees, contractors, service providers, and partners as required to deliver our Services.

6. International Data Transfers

Data may be transferred internationally in accordance with GDPR and UK data protection laws. The UK is recognized as providing adequate data protection.

7. Data Security

We use industry-standard security measures including encryption, access controls, and contractual safeguards with service providers.

8. Data Retention

We retain personal data only as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.

9. GDPR & UK Data Protection

ShinySocials may act as a data controller or data processor depending on the context. Users retain rights including access, correction, restriction, and portability.

10. California Privacy Rights

California residents may have additional rights under CCPA and CPRA, including the right to know, delete, and correct personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Please review it periodically for changes.